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Zerve User Retention Analysis - What drives successful usage?

angadchede30
March 13, 2026

About

Analyzed behavioral data from 4,774 Zerve users across 3 months
to find which early user behaviors predict long-term retention.


Key finding: 97.8% of users churn within 30 days. But retained

users show 33x more events, 68x more sign-ins, and 278x more

code runs than churned users.


Built a Random Forest model (98% accuracy) on 15 behavioral

features. Top 3 predictors: Days Active, Sign-in Count,

Week 1 Events.


Recommendation: Zerve has a first-week problem. Users who run

even one code block in week 1 are dramatically more likely to

stay long-term.

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